Operating Manual - Admin Guide

A comprehensive guide outlining all standard operating procedures (SOPs), guidelines, rules, and regulations for managing administrative operations at a Pinpoint branch.

Curriculum

6 Chapters · 20 Lessons

  1. 1

    Code of Conduct

    1. (Included in full purchase)

      Staff Code of Conduct

  2. 2

    Section 1: About Pinpoint Fitness

    1. (Included in full purchase)

      Programs & Age Groups

    2. (Included in full purchase)

      Free Assessment:

    3. (Included in full purchase)

      Classes booking procedure (excluding PT)

  3. 3

    Section 2: Enrollment Types (Toddlers, Group, PT, & Adults)

    1. (Included in full purchase)

      Toddler Classes (2-3.5 years)

    2. (Included in full purchase)

      Group-Classes (4-16 years):

    3. (Included in full purchase)

      Personal Training (PT) classes

    4. (Included in full purchase)

      Adults Classes

  4. 4

    Section 3: Bands System, Student Handbook, & Testing Classes

    1. (Included in full purchase)

      The Starter Pack

    2. (Included in full purchase)

      The Student Handbook, 10-Bands Ranking System & Testing Classes

  5. 5

    Pre-Class Activities

    1. (Included in full purchase)

      Workplace physical preparation

    2. (Included in full purchase)

      Bookings & classes preparations

  6. 6

    SOPs & Operational Job Aids

    1. (Included in full purchase)

      Free Assessments Procedure (& adults trial)

    2. (Included in full purchase)

      New Student - Step By Step Guide

    3. (Included in full purchase)

      QR Code Failure - What To Do In Such Case

    4. (Included in full purchase)

      Assessment (Non-Signups) - What To Send After

    5. (Included in full purchase)

      Booking Guide For Students (Group & PT)

    6. (Included in full purchase)

      Daily Checklist Guide - Branch Admin

    7. (Included in full purchase)

      Assessment Process via Calendly

    8. (Included in full purchase)

      Before & After Video and Student Evaluation Form